Mesh AI

Terms of Service and Privacy Policy

Terms of Service

Welcome to www.meshai.io, the website and online service of Mesh AI, a brand of MESH Scheduling Inc. (“Mesh AI”, “we”, “our”, or “us”). This page explains the terms by which you, and others who access the Service, whether on behalf of a company or on their own individual behalf, which could refer to an individual, an employer, an employee associated with an employer account, or any other authorized user of the Service (the “User”) may use our online and/or mobile services, web site, and software provided on or in connection with the service (collectively the “Service”)

By accessing or using the Service, or by clicking “I Agree,” or otherwise affirming your intent to be bound by this Agreement, you signify that you have read, understood, and agree to be bound by this Terms of Use Agreement (“Agreement”) and to the collection and use of your information as set forth in the Mesh AI’s Privacy Policy, located at www.MeshAI.io/privacy, whether or not you are a registered User of our Service. You can review the most current version of the Terms of Service at any time at: www.MeshAI.io/terms.

Mesh AI reserves the right to make unilateral modifications to these terms and will provide notice of these changes as described below. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to this Agreement.

Please read this agreement carefully to ensure that you understand each provision. This agreement contains a mandatory individual arbitration and class action/jury trial waiver provision that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions.

This Agreement applies to all Users.

1. Trademarks

Mesh AI® and Mesh AI®’s various logos used or displayed on the service are trademarks of MESH Scheduling Inc. and you may only use these trademarks or logos for promotional purposes to identify yourself as a customer or User of the Mesh AI® products and services, provided you do not attempt to claim ownership of the marks by incorporating any of them within your names or offerings.

Please respect our trademarks and brands.

2. Description of Services

Mesh AI currently provides Users with paid subscription access to online resources, including various online scheduling abilities, (the "Service"). Fees are based on the number of employees added and the duration paid, as more specifically described in the original suggested pricing plan sent to your Team Admin and signed by Admin or authorized agents of your organization. Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new www.meshai.io properties, shall be subject to the Agreement. You understand and agree that the Service is provided "AS IS" and that www.meshai.io assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any User communications, data entry or personalization settings.

In order to use the Service, you must obtain access to the World Wide Web, and pay any service fees associated with such access. In addition, you must provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device.

The provider of services is MESH Scheduling Inc., 310 Bagot St., Kingston, Ontario, Canada K7K 3B4. We can be reached at +1 (613) 900 6141 or via info@MeshAI.io.

3. Use of Our Service

(A) Eligibility

This is a contract between you and Mesh AI. You must read and agree to these terms before using the Service. If you do not agree, you may not use the Service. You may use the Service only if you can form a binding contract with Mesh AI, and only in compliance with this Agreement and all applicable local, provincial, national, and international laws, rules and regulations.

Any use or access to the Service by anyone under 13 is strictly prohibited and in violation of this Agreement. Any use of or access to the Service by anyone under 18 is only permitted with the express written permission of such individual’s legal guardian, and, if necessary, you represent and warrant that you have received such permission. The Service is not designed for use by or in connection with anyone under the age of 18, and you accept all responsibility that may arise from your use of the Service in connection with any minors. The Service is not available to any Users previously removed from the Service by Mesh AI.

The Service is designed for use by employers, employees and individuals in Canada, except for those other countries expressly supported for the onboarding function as reflected in the Service. Other than for expressly supported international onboarding, you are not authorized to use the other features of the Service for employees not located in Canada.

(B) MeshAI Service

Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Service solely as permitted by the features of the Service, which may vary by User. We reserve all rights not expressly granted herein in the Service and the Mesh AI Content (as defined below). We may terminate this license or your access to the Service at any time for any reason or no reason.

(C) Mesh AI Accounts

Your Mesh AI account gives you access to the services and functionality that we may establish and maintain from time to time and in our sole discretion. We may maintain different types of accounts for different types of Users. If you open a Mesh AI account on behalf of a company, organization, or other entity, then (a) “you” includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf. By connecting to Mesh AI with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.

You acknowledge and agree that if you are opening a Mesh AI account or otherwise using the Service as or on behalf of an employer company, organization or other entity, your employees who open employee accounts must and do separately agree to be bound by this Agreement. Subscription fees are paid for by the account that is created on behalf of a company, organization, or other entity. The accounts of the employees/staff of the company, organization, or other entity are created as sub-accounts under the company account.

In consideration of your use of the Service, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Mesh AI has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Mesh AI has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).

You may never use another User’s account without permission. When creating your account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. You must notify Mesh AI immediately of any breach of security or unauthorized use of your account. Mesh AI will not be liable for any losses caused by any unauthorized use of your account.

You will create a Username and password upon completing the registration process. You are responsible for maintaining the confidentiality of that login information, and are fully responsible for all activities that occur under that login. You agree to immediately notify Mesh AI of any unauthorized use of logins on your account or any other breach of security. It is recommended that you sign out from your account at the end of each session, especially on a shared device. Mesh AI cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

You may control your User profile and how you interact with the Service by changing the settings on your User Settings page. By providing Mesh AI with your email address and/or mobile number, you consent to our using the email address and/or mobile number to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address and/or mobile number to send you other messages, such as changes to features of the Service and special offers. If you do not want to receive such email messages, you may opt out or change your preferences in your User Settings page. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.

4. Content

You understand that all information, data, text, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not Mesh AI, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. Mesh AI does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will Mesh AI be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.

We claim no ownership rights over Content created by you. The Content you create remains yours; however, by providing or sharing Content through the Service, you agree to allow others to view, edit, and/or share your Content in accordance with your settings and this Agreement. Mesh AI has the right (but not the obligation) in its sole discretion to remove any Content that is shared via the Service. The Content may be viewed or shared with others in accordance with your profile settings and the Privacy Policy.

You agree not to post content that:

(i) May create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal

(ii) May create a risk of any other loss or damage to any person or property;

(iii) Seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;

(iv) May constitute or contribute to a crime or tort;

(v) Contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, obscene, or otherwise objectionable;

(vi) Contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets);

(vii) Contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships, including but not limited to Patient Health Information;

(viii) Contains any information or content that you know is not correct and current; or

(ix) Violates any company, employer or other applicable policy.

(x) Forges headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;

(xi) Intentionally or unintentionally violate any applicable local, provincial, national or international law.

You acknowledge and agree that Mesh AI may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this Agreement; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Mesh AI, its Users and the public.

You understand that the technical processing and transmission of the Service, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree to not use any automated system, extension or software that causes your browser to automatically reload our web pages without special prior permission from Mesh AI.

For the purposes of this Agreement, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any province, country, territory or other jurisdiction.

In connection with your Content, you affirm, represent and warrant the following:

(i) You have the written consent of each and every identifiable natural person in the Content, if any, to use such person’s name or likeness in the manner contemplated by the Service and this Agreement, and each such person has released you from any liability that may arise in relation to such use.

(ii) If applicable, you have the consent and appropriate rights in the Content to use your employer’s logos, trademarks, trade names or service marks in the manner contemplated by the Service or this Agreement.

(iii) You have obtained and are solely responsible for obtaining all consents as may be required by law to post any Content relating to third parties.

(iv) Your Content and Mesh AI’s use thereof as contemplated by this Agreement and the Service will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy rights.

Mesh AI may exercise the rights to your Content granted under this Agreement without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.

To the best of your knowledge, all your Content and other information that you provide to us is truthful and accurate.

By posting or otherwise making available any Content on or through the Service, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Mesh AI a royalty-free, sub-licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such Content and your name, voice, and/or likeness as contained in your Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and Mesh AI’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.

In addition to the foregoing, if you are an employer, as between you and Mesh AI you are solely responsible for any and all Content you provide and/or cause to be provided to the Service, and the consequences of providing, posting or transmitting such Content, including responsibility for compliance with breach notification laws. You agree that you will not use Mesh AI to collect, store, or process bank account information, credit or debit card information, social security numbers, driver’s license numbers, or health or medical information, nor will you direct your employees to provide such information to Mesh AI. Mesh AI has the right (but not the obligation) in its sole discretion to remove any Content that does not comply with this Section.

5. Usage Restrictions

You agree not to engage in any of the following prohibited activities:

(i) Copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”;

(ii) Using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Service in a manner that sends more request messages to the Mesh AI servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that Mesh AI grants the operators of public search engines revocable permission to use spiders to copy publically available materials from Mesh AI for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials);

(iii) (upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas (such as shopping rooms) that are designated for such purpose;

(iv) Attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service;

(v) Taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;

(vi) Uploading invalid data, viruses, worms, or other software agents or any code of a destructive nature through the Service;

(vii) Collecting or harvesting any personally identifiable information, including account names, from the Service;

(viii) Using the Service for any commercial solicitation purposes;

(ix) Impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;

(x) Interfering with the proper working of the Service;

(xi) Accessing any content on the Service through any technology or means other than those provided or authorized by the Service;

(xii) Bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein;

(xiii) Verbally, physically or other abuse (including threats of abuse or retribution) of any other User or any Mesh AI customer, employee, associate, or officer;

(xiv) Reproducing, duplicating, copying, selling, reselling or otherwise exploiting any portion of the Service, use of the Service, or access to the Service without the express written permission by Mesh AI; or

(xv) Modifying, adapting or hacking the Service or modifying another website so as to falsely imply that it is associated with the Service, Mesh AI, or any other Mesh AI service.

By using the service you represent and warrant under penalty of perjury that (i) you do not work for a competitor of the company; and (ii) that you will not provide any information gained from your use of or access to the site or the services to a competitor of the company.

We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for any or no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement.

You are solely responsible for your interactions with other Mesh AI Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. We shall have no liability for your interactions with other Users, or for any User’s action or inaction.

6. API Terms; Third Party Software

Users may access the Services and their Mesh AI account data via an API (Application Program Interface) and the Services may include access to certain third-party software for which certain additional terms may apply (“Third Party Software”). Any use of the API and Third Party Software, including use of the API through a third-party product that accesses Mesh AI, is bound by the terms of this Agreement, including, without limitation, the following specific terms:

• You expressly understand and agree that Mesh AI shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Mesh AI has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API or Third Party Software.

• You shall not, and shall not permit any third party to: (a) modify or create any derivative work of any part of the API or Third Party Software; (b) process or permit to be processed the data of any other party unless in connection with your authorized use of the API or Third Party Software; or (c) market, sell, license, sublicense, distribute, publish, display, reproduce, rent, lease, loan, assign or otherwise transfer to a third party the API, Third Party Software or any copy thereof, in whole or in part. You acknowledge and agree that you have no rights to any source code for the API or Third Party Software. You acknowledge and agree that, except to the extent permitted by law, you shall not cause or permit the disassembly, decompilation or reverse engineering of the API or Third Party Software or otherwise attempt to gain access to the source code to the API or Third Party Software (or the underlying ideas, algorithms, structure or organization of the object code in the API or Third Party Software).

• Abuse or excessively frequent requests to Mesh AI via the API may result in the temporary or permanent suspension of your account’s access to the API. Mesh AI, in its sole discretion, will determine abuse or excessive usage of the API. Mesh AI will make a reasonable attempt via email to warn the account owner prior to suspension but shall not be required to do so.

• Mesh AI reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the API or Third Party Software (or any part thereof) with or without notice.

• The Service may contain links to third-party materials that are not owned or controlled by Mesh AI. Mesh AI does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Service or share your Content on or through any third-party website or service, you do so at your own risk, and you understand that this Agreement and Mesh AI’s Privacy Policy do not apply to your use of such sites. You expressly relieve Mesh AI from any and all liability arising from your use of any third-party website, service, or content, including without limitation Content submitted by other Users. Additionally, your dealings with or participation in promotions of advertisers found on the Service, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Mesh AI shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

Mesh AI may use vendors, contractors or other third-party service provides to help provide the Service to you, and we may change our use of such vendors and contractors at our sole discretion and without notice to you.

7. Mobile Software

A. Mobile Software

We may make available software to access the Service via a mobile device (“Mobile Software”).

To use the Mobile Software you must have a mobile device that is compatible with the Mobile Software. Mesh AI does not warrant that the Mobile Software will be compatible with your mobile device. You may use mobile data in connection with the Mobile Software and may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges. Mesh AI hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Software for one Mesh AI account on one mobile device owned or leased solely by you, and in accordance with the features made available to you.

You may not:

(i) Modify, disassemble, decompile or reverse engineer the Mobile Software, except to the extent that such restriction is expressly prohibited by law;

(ii) Rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Software to any third party or use the Mobile Software to provide time sharing or similar services for any third party;

(iii) Make any copies of the Mobile Software;

(iv) Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Software, features that prevent or restrict use or copying of any content accessible through the Mobile Software, or features that enforce limitations on use of the Mobile Software; or

(v) Delete the copyright and other proprietary rights notices on the Mobile Software.

You acknowledge that Mesh AI may from time to time issue upgraded versions of the Mobile Software, and may automatically electronically upgrade the version of the Mobile Software that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. Any third-party code that may be incorporated in the Mobile Software is covered by the applicable open source or third-party license, if any, authorizing use of such code. The foregoing license grant is not a sale of the Mobile Software or any copy thereof, and Mesh AI or its third-party partners or suppliers retain all right, title, and interest in the Mobile Software (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void.

The Mobile Software originates in Canada, and is subject to Canadian export laws and regulations. The Mobile Software may not be exported or re-exported to certain countries or those persons or entities prohibited from receiving exports from Canada. In addition, the Mobile Software may be subject to the import and export laws of other countries. You agree to comply with all Canadian and foreign laws related to use of the Mobile Software and the Service.

B. Mobile Software provided from App Store by Apple

The following applies to any Mobile Software you acquire from the App Store (“App Store Sourced Software”): You acknowledge and agree that this Agreement is solely between you and Mesh AI, not Apple, and that Apple has no responsibility for the App Store-Sourced Software or content thereof. Your use of the App Store-Sourced Software must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store-Sourced Software. In the event of any failure of the App Store-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store-Sourced Software to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by this Agreement and any law applicable to Mesh AI as provider of the software. You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the App Store-Sourced Software or your possession and/or use of the App Store-Sourced Software, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store-Sourced Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by this Agreement and any law applicable to Mesh AI as provider of the software. You acknowledge that, in the event of any third-party claim that the App Store-Sourced Software or your possession and use of that App Store-Sourced Software infringes that third party’s intellectual property rights, Mesh AI, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement. You and Mesh AI acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement as relates to your license of the App Store-Sourced Software, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as relates to your license of the App Store-Sourced Software against you as a third-party beneficiary thereof.

C. Mobile Software provided from Google Play Store

The following applies to any Mobile Software you acquire from the Google Play Store (“Google-Sourced Software”): (i) you acknowledge that the Agreement is between you and Mesh AI only, and not with Google, Inc. (“Google”); (ii) your use of Google-Sourced Software must comply with Google’s then-current Google Play Store Terms of Service; (iii) Google is only a provider of the Google Play Store where you obtained the Google-Sourced Software; (iv) Mesh AI, and not Google, is solely responsible for its Google-Sourced Software; (v) Google has no obligation or liability to you with respect to Google-Sourced Software or the Agreement; and (vi) you acknowledge and agree that Google is a third-party beneficiary to the Agreement as it relates to Mesh AI’s Google-Sourced Software.

8. Proprietary Rights

Except for your Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and Content belonging to other Users (the “Mesh AI Content”), and all Intellectual Property Rights related thereto, are the exclusive property of Mesh AI and its licensors (including other Users who post Content to the Service). Except as explicitly provided herein, nothing in this Agreement shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Mesh AI Content. Use of the Mesh AI Content for any purpose not expressly permitted by this Agreement is strictly prohibited.

You may choose to, or we may invite you to, submit comments or ideas about the Service, including without limitation, ideas on how to improve the Service or our products (“Ideas”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Mesh AI under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Mesh AI does not waive any rights to use similar or related ideas previously known to Mesh AI, or developed by its employees, or obtained from sources other than you.

9. Mesh AI Property

The Service contains data, information, and other content not owned by you, such as reputational or status indicators (“Mesh AI Property”). You understand and agree that regardless of terminology used, Mesh AI Property represents a limited license right governed solely by the terms of this Agreement and available for distribution at Mesh AI’s sole discretion. Mesh AI Property is not redeemable for any sum of money or monetary value from Mesh AI at any time. You acknowledge that you do not own the account you use to access the Service, nor do you possess any rights of access or rights to data stored by or on behalf of Mesh AI on our servers, including without limitation any data representing or embodying any or all of your Mesh AI Property. You agree that Mesh AI has the absolute right to manage, regulate, control, modify and/or eliminate Mesh AI Property as it sees fit in its sole discretion, in any general or specific case, and that Mesh AI will have no liability to you based on its exercise of such right. All data on Mesh AI’s servers are subject to deletion, alteration or transfer.

Notwithstanding any value attributed to such data by you or any third party, you understand and agree that any data, account history and account content residing on our servers, may be deleted, altered, moved or transferred at any time for any reason in our sole discretion, with or without notice and with no liability of any kind. Mesh AI does not provide or guarantee, and expressly disclaims, any value, cash or otherwise, attributed to any data residing on our servers.

10. Paid Services

A. Billing Policies

Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms, shared and signed before the start of service. Please note that a valid credit card is required for paying accounts, but free accounts are not required to provide a credit card number.

Mesh AI may add new services for additional fees and charges, add or amend fees and charges for existing services, at any time in its sole discretion, including, but not limited to, changing the monthly subscription plan fees for the Service. Mesh AI shall provide 30 days’ notice before any change to our pricing or payment terms by providing you with notification of your current payment terms. Such notice may be provided at any time by posting the changes to the Mesh AI website or the Service itself.

B. Upgrades or Downgrades

Any upgrade from the free plan or trial to any paying plan will end your free trial. You will be billed for your first month immediately upon upgrading. For any upgrade or downgrade in plan level, your credit card that you provided will be charged a prorated amount and then automatically be charged the new rate on your next billing cycle.

Downgrading your Service may cause the loss of content, Content, features, or capacity of your account. We do not accept any liability for such loss.

C. No Refunds

You may cancel your Mesh AI account at any time; however, there are no refunds for cancellation. The Service is billed in advance on a monthly or annual basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, credit balances, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made. In the event that Mesh AI suspends or terminates your account or this Agreement, you understand and agree that you shall receive no refund or exchange for any Mesh AI Property, any unused time on a subscription, any license or subscription fees for any portion of the Service, any content or data associated with your account, or for anything else.

D. Payment Information: Taxes

All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by Users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible and pay any applicable taxes, levies or duties, if any, relating to any such purchases, transactions or other monetary transaction interactions.

E. Payments

Payment shall be in the form you select when you register for the Service, or as subsequently updated as permitted by the Service. We reserve the right to withhold payment or charge back to your account any amounts otherwise due to us under this Agreement, or amounts due to any breach of this Agreement by you, pending Mesh AI’s reasonable investigation of such breach. We also reserve the right to withhold payment or charge back to your account any amounts subject to dispute, such as in the case of credit card charge backs, pending successful resolution of the dispute. To ensure proper payment, you are solely responsible for providing and maintaining accurate contact and payment information associated with your account, which includes without limitation applicable tax information. If we believe that we are obligated to obtain tax information and you do not provide this information to us after we have requested it, we may withhold your payments until you provide this information or otherwise satisfy us that you are not a person or entity from whom we are required to obtain tax information. Any third party fees related to returned or cancelled payments due to a contact or payment information error or omission may be deducted from the newly issued payment. You agree to pay all applicable taxes or charges imposed by any government entity in connection with your participation in the Service.If you dispute any payment made hereunder, you must notify us in writing within thirty (30) days of such payment or from when you purport such payment would have been due, whichever is earlier. Failure to notify Mesh AI shall result in the waiver of any claim relating to such disputed payment. Payment shall be calculated solely based on records maintained by Mesh AI. No other measurements or statistics of any kind shall be accepted by Mesh AI or have any effect under this Agreement and you shall have no audit rights hereunder. We may withhold any taxes or other amounts from payments due to you as required by law.

If you dispute any payment made hereunder, you must notify us in writing within thirty (30) days of such payment or from when you purport such payment would have been due, whichever is earlier. Failure to notify Mesh AI shall result in the waiver of any claim relating to such disputed payment. Payment shall be calculated solely based on records maintained by Mesh AI. No other measurements or statistics of any kind shall be accepted by Mesh AI or have any effect under this Agreement and you shall have no audit rights hereunder. We may withhold any taxes or other amounts from payments due to you as required by law.

11. Cancellation and Termination

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the “Account & Billing” link from the profile picture menu located in the navigation bar at the top right of the screen. Once you cancel your account or the Service, you will no longer have any access to your Content or other account information.

Content may be retained after cancellation unless and until we receive a deletion request. We may not be able to delete all information that has been shared with other Users. If you are an employer and wish to cancel your company account, we may retain the Content of employees or other Users associated with your company account so that such Users may continue to use the Service and maintain access to that Content.

If you cancel the Service before the end of your current paid-up month, your cancellation will take effect immediately and you will not be charged again. As noted in Section E. above, your cancellation will be in effect on the first scheduled charge date in the future as applicable or the last day for which at least one shift has been scheduled using the Service, whichever comes later.

Mesh AI, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Mesh AI service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your account or your access to your account, and the forfeiture and relinquishment of all content in your account. We reserve the right to refuse service to anyone for any reason at any time.

A. Trademarks and Site Name Squatting

We reserve the right to reclaim site names or subdomains on behalf of businesses or individuals that hold legal claim or trademark on those names, or otherwise have an interest in such names.

Accounts using business names and/or logos that that we determine, in our sole discretion, mislead or could mislead others will be subject to suspension at our discretion.

You may not engage in site name squatting. Accounts that are inactive for more than thirty (30) days may also be removed at Mesh AI’s discretion and without further notice.

12. No Professional Advice

If the Service provides professional information (for example, medical, legal, or financial), such information is for informational purposes only and should not be construed as professional advice. No action should be taken based upon any information contained in the Service. You should seek independent professional advice from a person who is licensed and/or qualified in the applicable area.

13. Text Messaging and Consent

A. Consent to Add Employees

Mesh AI makes it easy for you to add employees to your Mesh AI account so that you can manage your schedule and exchange messages with each other. You represent and warrant to us that each person you add to your Mesh AI account has consented to be added to the account and to receive administrative messages from Mesh AI and text messages from you and anyone else associated with the account.

B. Compliance with Laws

You represent and warrant that all communications you cause to be sent through the Service shall at all times comply with all applicable provincial and federal laws and regulations concerning privacy, telemarketing, and the sending of SMS text messages.

C. Consent to Receive Periodic Messages from Mesh AI

As part of the Service, Mesh AI sometimes causes administrative messages to be sent to Users, including both employers and employees. For example, upon adding a new employee to an employer’s Mesh AI account, the new employee will receive a welcome message, instructions on how to register for the Service, and a link with more information about the service. Mesh AI may send other administrative messages as well. By signing up for Mesh AI, you agree to receive text messages from us.

D. Stopping Text Messages

To permanently cease receiving text messages from Mesh AI, go to User Setting and adjust your preferences for the Service. If you stop receiving text messages and emails and notifications, you should alert your employer who may need to contact you using other ways. You might miss important and critical information related to Mesh AI service.

E. Text Messaging Fees

You may sign up to receive certain Mesh AI notifications or information via text messaging. You may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges. Please be aware that texting charges can fluctuate internationally. Text messaging rates can normally be found by asking your service provider.

14. Privacy

We care about the privacy of our Users. You understand that by using the Services you consent to the collection, use and disclosure of your personally identifiable information and aggregate data as set forth in our Privacy Policy, located at www.MeshAI.io/privacy, and to have your personally identifiable information collected, used, transferred to and processed in Canada.

15. Security

Mesh AI utilizes physical, managerial, and technical safeguards to preserve the integrity and security of your personal information and implement your privacy settings. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

16. Indemnity

You agree to defend, indemnify and hold harmless Mesh AI and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

(i) your use of and access to the Service, including any data or content transmitted or received by you;

(ii) your violation of any term of this Agreement, including without limitation your breach of any of the representations and warranties above;

(iii) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights;

(iv) your violation of any applicable law, rule or regulation;

(v) Content or any content that is submitted via your account including without limitation misleading, false, or inaccurate information;

(vi) your gross negligence or willful misconduct; or

(vii) any other party’s access and use of the Service (or access and use of any third-party service via the Service) with your unique Username, password or other appropriate security code.

17. No Warranty

The service is provided on an “as is” and “as available” basis. Use of the service is at your own risk. To the maximum extent permitted by applicable law, the service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. No advice or information, whether oral or written, obtained by you from Mesh AI or through the service will create any warranty not expressly stated herein. Without limiting the foregoing, Mesh AI, its subsidiaries, its affiliates, and its licensors do not warrant that the content is accurate, reliable or correct; that the service will meet your requirements; that the service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the service.

Mesh AI does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the service or any hyperlinked website or service, and Mesh AI will not be a party to or in any way monitor any transaction between you and third party providers of products or services.

Federal law, some states, provinces and other jurisdictions do not allow the exclusion and limitations of certain implied warranties, so the above exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights which vary from province to province. The disclaimers and exclusions under this agreement will not apply to the extent prohibited by applicable law.

18. Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Mesh AI, its affiliates, agents, directors, employees, suppliers or licensors be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, this service. Under no circumstances will Mesh AI be responsible for any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the service or your account or the information contained therein.

To the maximum extent permitted by applicable law, Mesh AI assumes no liability or responsibility for any:

(i) errors, mistakes, or inaccuracies of content or the service;

(ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service;

(iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein;

(iv) any interruption or cessation of transmission to or from the service;

(v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party;

(vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service; and/or

(vii) content or the defamatory, offensive, or illegal conduct of any third party. In no event shall Mesh AI, its affiliates, agents, directors, employees, suppliers, or licensors be liable to you for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount you paid to Mesh AI hereunder.

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Mesh AI has been advised of the possibility of such damage. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This agreement gives you specific legal rights, and you may also have other rights which vary from province to province. The disclaimers, exclusions, and limitations of liability under this agreement will not apply to the extent prohibited by applicable law.

The Service is controlled and operated from facilities in Canada. Mesh AI makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable Canadian and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country embargoed by Canada, or are a foreign person or entity blocked or denied by Canada government. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in Canada.

19. Governing Law, Arbitration, and Class Action/Jury Trial Waiver A. A. Governing Law

You agree that:

(i) the Service shall be deemed solely based in Ontario; and

(ii) the Service shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than Ontario. This Agreement shall be governed by the internal substantive laws of the province of Ontario, without respect to its conflict of laws principles. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. You agree to submit to the personal jurisdiction of the federal and provincial courts located in Toronto, Ontario for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that Toronto, Ontario is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.

B. Arbitration

Read this section carefully because it requires the parties to arbitrate their disputes and limits the manner in which you can seek relief from Mesh AI. For any dispute with Mesh AI, you agree to first contact us at support@MeshAI.io and attempt to resolve the dispute with us informally. In the unlikely event that Mesh AI has not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to this Agreement, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration. The arbitration will be conducted in Toronto, Ontario, unless you and Mesh AI agree otherwise. Each party will be responsible for paying any filing, administrative and arbitrator fees, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Section shall be deemed as preventing Mesh AI from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of our data security, Intellectual Property Rights or other proprietary rights.

C. Class action/jury trial waiver

With respect to all persons and entities, regardless of whether they have obtained or used the service for personal, commercial or other purposes, all claims must be brought in the parties’ individual capacity, and not as a plaintiff or class associate in any purported class action, collective action, private attorney general action or other representative proceeding. This waiver applies to class arbitration, and, unless we agree otherwise, the arbitrator may not consolidate more than one person’s claims. You agree that, by entering into this agreement, you and Mesh AI are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind.

20. General

A. Assignment

This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Mesh AI without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

B. Notification Procedures and Changes to the Agreement

Mesh AI may provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Mesh AI in our sole discretion. Mesh AI reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Agreement. We are not responsible for any automatic filtering that you or your network provider may apply to email notifications we send to the email address you provide us. Mesh AI may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the ‘last modified’ date at the bottom of this page. Your continued use of the Service after any such change constitutes your acceptance of the new Agreement. If you do not agree to any of these terms or any future Agreement , do not use or access (or continue to access) the Service.

C. Entire Agreement/Severability

This Agreement, together with any amendments and any additional agreements you may enter into with Mesh AI in connection with the Service, shall constitute the entire agreement between you and Mesh AI concerning the Service. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect, except that in the event of unenforceability of the universal Class Action/Jury Trial Waiver, the entire arbitration agreement shall be unenforceable.

D. No Waiver

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Mesh AI’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

E. Contact

Please contact us at support@MeshAI.io with any questions regarding this Agreement.

This Agreement was last modified on February 20th, 2020


Privacy Policy

Welcome to www.meshai.io, the website and online service of Mesh AI, a brand of MESH Scheduling Inc. (“Mesh AI”, “we”, “our”, or “us”). We are committed to protecting your privacy. This Privacy Policy explains how information about you or associated with you (“personal information”) is collected, used and disclosed by Mesh AI and its affiliates. This Privacy Policy applies to our website and our mobile apps for iPhone, Android, and other mobile devices (collective, the “site”) including all content and information uploaded for the registration, access and use of the Site (collectively, the “Service”). By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and agree to be bound by same.

“You” or “Your” means a user of the Service, which could refer to an individual, an employer, an employee associated with an employer account, or any other authorized user of the Service.

This Privacy Policy applies to all Users.

Please read this agreement carefully to ensure that you understand each provision. This agreement contains a mandatory individual arbitration and class action/jury trial waiver provision that requires the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions.

Table of Contents

  1. Information We Collect and Use
  2. Cookies and other Tracking Technology
  3. Sharing Information
  4. Your Choices Regarding Your Information
  5. Third Party Tracking and Online Advertising
  6. Security and Storage of Information
  7. Persons Under the Age of 13
  8. Links to Third Party Websites
  9. Updates to this Policy
  10. Caution in Online Activities
  11. Contacting Us
  12. Last Revision Date

1. Information We Collect and Use

Generally.

We collect personal information from our users in a variety of ways, including:

  • Information you provide. We may collect and store personal information you register for our Service or provide to us in some other manner. For example, when you register with the Service, we collect your name, email address, password, contact information and employment information. If you are an employer, we also collect information about your business, payment information and any information you provide about your employees, including your employees’ contact information and pay-scale. We may also collect any communications between you and Mesh AI, any information you provide if you take part in any interactive features of the Service, and any other information you provide to us.
  • Data collected through the use of the Service. After you set up your account, we collect information about how you use the Service and about your actions on the Service, including your work schedule, your availability, your time records, your messages to others on the Service and comments you make on the Service forums or blogposts.
  • Information we receive from social networking sites. When you interact with our site through various social media, such as when you login through Facebook or Google, or share Mesh AI content on Facebook, Twitter, or other sites, we may receive information from the social network including your profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network, and we will not post information about you on third party social media sites without your consent. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website or Service.
  • Address book, calendar and contact information. With your permission, Mesh AI may access your contact list available on your mobile device, in your email accounts or other information system you connect with the Service in order to locate your friends, contacts and employees on the Service and to invite them to register with our Service. With your permission, we may integrate our Service with your calendar system (such as Google Calendar, Outlook, etc.) in order to provide updates of your schedule on the Service to your calendar, and to integrate your calendar entries with your Mesh AI schedule.
  • Information we receive from third parties. From time to time, we may receive information about you from third parties, such as identity verification, payroll vendors and other information. We may also collect information about you that is publicly available.

We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, permit you to communicate with others on the Service or on social media, or invite others to join the Service. We may compile analytics and share performance data on a de-identified or aggregate basis. We may send you email communications that contain information about our products or Service, or information about third parties’ products or services we think you may enjoy. We may also send you Service-related emails or messages (e.g., account verification, messages and schedules, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see “Your Choices Regarding Your Information” below.

2. Cookies and other Tracking Technology

We, and our third party partners, automatically collect certain types of usage information when you visit our Services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, file information and similar technology (collectively, “tracking technologies”). We collect and analyze traffic on our Website by keeping track of the IP addresses of our visitors. An IP address is a unique number assigned to your computer when you are using your browser on the Internet. We log this information so that we can monitor things like the number of visitors visiting the Website; however, we do not link your IP address to any personal identifying information. For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information. We also collect information about the way you use our Service, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, the links you click, how frequently you access the Service, whether you open emails or click the links contained in emails, whether you access the Service from multiple devices, and other actions you take on the Service. When you access our Service from a mobile device, we may collect unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google AdID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. We may also work with third party partners to employ technologies, including the application of statistical modeling tools, which attempt to recognize you across multiple devices. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.

We use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our Service; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our service.

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it. [Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5. You can learn more about Flash objects - including how to manage privacy and storage settings for Flash cookies – on Adobe’s website or by clicking here. If you choose to delete Flash objects from our sites, then you may not be able to access and use all or part of the sites or benefit from the information and services offered.]

We try to personalize your experience on our Website by tracking shift requests, shift trade requests, vacation requests, etc. and other content you may have sent or received. From time to time, we may send you surveys or solicit your feedback. We use surveys to gauge user interest in new products and premiums we may offer, as well as to try and enhance your experience with the Website, by creating additional services, or optimizing those services that already exist. We will ask for your feedback on many site features.

We and our third party partners may also use cookies and tracking technologies for advertising purposes. For more information about tracking technologies, please see “Third Party Tracking and Online Advertising” below.

3. Sharing Information

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Your Choices Regarding Your Information” section below.

We may share your personal information with:

  1. Other associates of the Service. Your information will be shared other users of the Service, as needed to provide the Services to you. For example, some of your information may be shared with your employer and with other employees of the same employer in order to facilitate scheduling, timekeeping and communication. You may be able to control the visibility of some of your information and actions through your Settings (see “Your Choices Regarding Your Information” below). We also share information about your use of the Service with your employer for analytic purposes. For example, we provide reporting tools to allow an employer to evaluate the efficiency of its workforce, and its employees’ responsiveness and availability;
  2. With third parties with your consent. From time to time, we may provide an opportunity to share your information with one of our third party partners or other individuals. We will ask for your consent before engaging in this type of sharing;
  3. Other companies owned by or under common ownership as Mesh AI, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Policy;
  4. Third party vendors, consultants and other service providers that perform services on our behalf, in order to carry out their work for us, which may include identifying and serving targeted advertisements, hosting services, or providing analytics services;
  5. We may also provide your personal information to companies that provide services to help us with our business activities such as offering you customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
  6. Other parties in connection with any company transaction, such as a merger, of all or a portion of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings; and
  7. Third parties as required to (i) satisfy any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our Terms of Use Agreement, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims or allegations, (iv) protect against harm to the rights, property or safety of Mesh AI, its users or the public as required or permitted by law and (v) detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues.

We may also share information with others in an aggregated and anonymous form that does not reasonably identify you directly as an individual.

4. Your Choices Regarding Your Information

Profile and Data Sharing Settings.

You may change some of your data sharing preferences on your Settings page. For example, you may mark certain aspects of your profile as private so that it may not be viewable by other users of the Service. If you use the Service as an employee, certain elements of your information will be automatically shared with your employer, depending on how your employer has configured the company account and user permissions on the Service.

Access to your Device Information.

You may control the app’s access to your device information through your “Settings” feature on your device. For instance, you can withdraw permission for the app to access your address book and location data. Communications.

From time to time, the Service will send communications about news and updates, advice and analytics relating to your use of the Service. The Service also facilitates communication between users by email, text message and in-app notifications. Users can adjust communications preferences through Settings.

  • When an employer invites an employee to register with the Service, we will send that employee a message using the contact information provided by the employer. The employer must certify that it has the employee’s consent for Mesh AI to contact the employee on the employer’s behalf using that method of communication.
  • If you want to invite your friends, contacts or employees to try out the Service, we will send the contact an email, which may include your name and photo to let them know that you are the person extending the invitation. After sending these invitations, we may also send reminder emails to your invitees on your behalf. We will store these contacts for ease of connecting with them on the Service at a later time. We may also provide you the option to send invitations via SMS text message. You may not use the Service to send text messages unless you have the consent from the recipient to receive text message communications.
  • We also display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@MeshAI.io Marketing Communications.

From time to time, we may send promotional messages. If you do not wish to receive promotional emails, you can change your email preferences on your Settings page on our websites, or you can click the “unsubscribe” button on promotional email communications. Note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, change or updates to features of the Service, or technical and security notices.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at info@MeshAI.io.

Data Retention.

We will retain your personal information for as long as your account is active or as needed to for our internal purposes. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When you deactivate your account, including if you are removed from an employer’s company account, we will remove your information from view by others on the Service but we may retain your account information internally so that you can access your account history through an individual account and so that you may re-register an account with another employer more quickly in the future. You may request to delete your account information by contacting us at support@MeshAI.io. However, please be aware that we will not be able to delete any content you have shared with others on the Service. For example, your employer will have a record of your schedule when you were employed, and will retain the data the employer provided to us about you.

Deleting or Anonymizing Your Content.

If you are under 18 years of age, you may request to delete or anonymize user content that you posted to the Service such that your personal information will not be identifiable publicly on our Service by contacting us at support@MeshAI.io. While we will use all commercially reasonable efforts to delete or anonymize your user content upon request, please be aware that due to the nature of our Service, you may not be able to completely remove all of your personally identifiable user content if, for example, that content has been stored, republished, or reposted by another user or a third party. We may also maintain your information in identifiable form for our internal use, even if your personal data is no longer visible to the public on our Service.

All decisions we make involving personal information are based on accurate, complete and up-to- date information. We rely on you, however, to disclose all material information and to inform us of any relevant changes or corrections as they may relate to you. If your personal information changes, you may correct, update or delete it by making the change on the associate information page of your online account or email us at info@MeshAI.io. We encourage you to contact us as soon as possible, and we will make the appropriate reasonable corrections or amendments, upon receipt of appropriate evidence. We will respond to access to personal information within a reasonable timeframe.

5. Third Party Tracking and Online Advertising

We may share, or we may permit third party online advertising networks, social media companies and other third party services, to collect, information about your use of our website over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or apps, or on other devices you may use. Typically, though not always, the information we share is provided through cookies or similar tracking technologies, which recognize the device you are using and collect information, including hashed data , click stream information, browser type, time and date you visited the site, and other information. This information is used to display targeted ads on or through our Service or on other websites or apps, including on Facebook. We or the online advertising networks use this information to make the advertisements you see online more relevant to your interests. As noted above, depending on your browser or mobile device, you may be able set your browser to delete or notify you of cookies and other tracking technology by actively managing the settings on your browser or mobile device. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android). To learn more about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources, at networkadvertising.org/choices, and/or the DAA’s resources at aboutads.info/choices, and you may also adjust your ad preferences through your Facebook settings. Some of these opt-outs may not be effective unless your browser is set to accept cookies. Furthermore, if you use a different device, change browsers or delete the opt-out cookie, you may need to perform the opt-out task again. You may also be able to opt-out of some – but not all – interest-based ads served by mobile ad networks by visiting youradchoices.com/appchoices and downloading the mobile AppChoices app. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at support@MeshAI.io.

6. Security and Storage of Information

Mesh AI cares about the security of your information and employs physical, administrative, and technological safeguards designed to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. If you are an employee whose information is associated with a Company account on our Service, we will notify the employer or company user of a breach of security which requires legal notification, and your employer shall be responsible for informing you of the incident.

Your information collected through the Service may be stored and processed in the United States or any other country in which Mesh AI or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Company or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

7. Persons Under the Age of 13

The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information collected from a child under 13, please contact us at support@MeshAI.io.

8. Links to Third Party Websites

The Services may contain links to and from third party websites of our business partners, advertisers, social media sites, and our users may post links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

9. Updates to this Policy

We reserve the right to modify this Policy from time to time. If we make any changes to this Policy, we will change the "Last Revision" date below and will post the updated Policy on this page. If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Privacy Policy means that you are consenting to the changes. Mesh AI expects you to periodically review this policy to be informed of how we are protecting your information. You may review our policy any time as it will always be linked to our Websites.

10. Caution in Online Activities

Even the best privacy policy can’t protect your online privacy and security in all circumstances. Unscrupulous advertisers, hackers, and scam artists are constantly searching the Internet looking for new targets. Your best protection is to understand the limits to privacy on the Internet and use common sense in all of your online activities.

Be aware that e-mail is an inherently insecure form of communication. Remember that third parties are sometimes able to illegally intercept your unencrypted messages, including online greetings.

Upon request Mesh AI will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. Anytime you visit a chat room or post a message to an online bulletin board, your e-mail address can be accessed by advertisers looking to compile lists for unsolicited commercial e-mail (also known as spam). Be sure that you only disclose your e-mail address in circumstances in which it is safe to do so. You should also be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@MeshAI.io. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. Beware of scams in which persons unknown to you request your screen name, password, or credit card information. Make sure you verify the identity of anyone asking for personal information.

11. Contacting Us

If you have questions about this Policy, please contact us at support@MeshAI.io or by writing to us at:

MESH Scheduling Inc.

310 Bagot St., Kingston, Ontario, Canada K7K 3B4

12. Last Revision Date

This Policy was last revised on, and effective as of, February 24 , 2020.